excelsior problems

[originalbigjim]

well guys I am nearing the end of the road with excelsior and I guess it would not be complete with out a few bumps, but these bumps are really getting to me. I actually have a few problems at this point. First of which and probably the biggest is they are saying now that I have 12 more credits to complete and last may they said I had only 15 credits and I have taken 12 since then. After calling them and trying to figure out why, after an hour on the phone is it still unclear what changed causing me to all of a sudden have to an additional 12 credits. The staff was very helpful and polite and I am not trying to put them down in any way, the particular person I spoke to said there is some discrepancies in my file and she is going to review them to ensure the correctness of their statements and this may take a few days to do. I hope it works out that I will only need 3 more credits instead of 12 . The second thing that bothered me is the new requirement for research writing , another 1 credit class i presume will be as useful as their information literacy course but while reading the catalog I read you can submit a paper and get that class waved but I had to bring that up to her, I don't see why they don't automatically tell you that. I have been enrolled as an associates student there for about a year and could not enroll for a bachelors program until my AAT was conferred, so now I am not locked in to the old degree plan, and they told me previously this would not be an issue but i guess things change. NOW on top of all this they call me at 730 at night to try and tell me that my GPA on my associates degree they already gave me may be incorrect and that I may not have graduated with high honors and only honors. I am not sure they can take back a the award they already gave me, either way I am not worried about it but a little irritated. anyways does anyone have any ideas of what I can do to help me in my battle for my degree? and maybe to insure they dont take away my high honors, thanks

[acs1122]

I had to bring up the topic about the Two or Three credit option for Tech Math I from Penn Foster College. I found out about it here on this forum. So Yeah, they're not very forthcoming with helpful information at times. They are very helpful most of the time, so I'm not bashing either.

It's a touchy situation. Do you have anything in writing? Maybe if you have something in writing from them, you can insist on the original 15 credits, and keeping the high honors status. Their mistake should not cost you, so it's worth fighting for.

[ImustStudy]

All,

As with any business transaction you should get everything in writing.

And yes, your "college experience" at Excelsior is a business transaction, if you don't believe me just take a look at your credit card statament of charges from EC the next time you are paying your bills.

If you use the online communication system by loggin in, you will have all of your emails for the counselor/advisr to reference each time you communicate. They will then refer to the previous persons notes and continue on in the same manner. You can use their own notes to hold them accountable.

This has been very helpful to me. Hope this helps.

[never2late]

Originally Posted by originalbigjim

The second thing that bothered me is the new requirement for research writing , another 1 credit class i presume will be as useful as their information literacy course but while reading the catalog I read you can submit a paper and get that class waved but I had to bring that up to her, I don't see why they don't automatically tell you that.

What new research writing requirement and how did you hear about it? I am currently enrolled and have heard nothing about this. Does it apply to already enrolled students, or just new students?

HMMMMMMM!

[originalbigjim]

i think this new requirement is only for liberal arts students with a major