Principles of Supervision

[luv]

Hi All, looks like everyone is just moving right along and passing tests left and right. Great job, if I haven't said it before. I just took the Principles of Supervision, received a 60 and it's time for give back.

I studied using the college network, IC and peterson prep test. I would suggest going over the Principles of Management cards for IC and the peterson prep tests were very close to the type of questions I encountered on the real thing.

Know:
Definition of a leader as opposed to a manager.
styles of supervision, democratic, autocratic etc.
Maslow's hierarchy of needs especially esteem and self-actualization.
Be able to apply planning organizing, controlling (several questions & situations about controlling), directing and staffing.
Steps of planning & their order.
Difference between hygiene & motivator. i.e. Which of the following would Herzberg consider a motivator: a) salary, b) Supervision, c) responsibility, d) working conditions. answer: responsibility.
MBO & Management by exception
Halo effect, stereotyping & diversity.
Parity principle (authority & responsibility must coincide). A person using this principle would say that they had adequate authority to meet my responsibilities.
Difference between internal & external stress.
Span of control & unity of command.
Matrix type organizations understand what this entails, know that a person who works in a matrix organizations usually has at least two supervisors that they report to.
Strategic planning & Operational (tactical planning)
Line Authority & Staff Authority
Difference between job description & job specifications, also who would have final say in hiring an employee?
Conceptual, technical & human relations & be able to apply to a situation.
Type A personality & apply to situations.
Financial statement types budgets, cost analysis etc.
Diversity & managing it, being able to apply to situations.
Contengency theory & who developed it.
Hot stove rule of disciple.
Whistle blower.
Unions & how supervisors relate, what is collective bargaining.
Job enrichment vs job enlargement.

There's more of course but I can't seem to remember anymore particulars.

Good luck. Luv.

[Kiwi Lover]

Luv,

Congratulations on passing your exam today...what a nice way to start your weekend! And thanks for posting such excellent feedback. I will copy and paste it into the Specific Feedback section.

Well done all around!

JoAnne

[Greggy_D]

Congrats on the pass!!!! Great feedback also.

[sgloer]

Congrats on passing your tests and thank you luv for giving so much back to this board!